FAQ

Q:  What is the best way to clean a Claire Murray hand-hooked wool rug?

A:  Below are general guidelines for cleaning our wool rugs;

• Select a pH-neutral, wool-specific detergent or mild, clear (no color or dye) dish soap.

• Note: Bleach, ammonia, or high pH soaps/cleaners will strip the natural oils, fade/bleed colors, and damage fibers.

  
  
• Test for Colorfastness: Always test a new cleaning solution on a small, hidden corner of the rug by dabbing it with a white cloth. If any color bleeds onto the cloth, avoid using water-based cleaning products.
  
  
• Vacuum & Shake: Take the rug outside and shake or lightly beat it to loosen deeply embedded dirt. Vacuum it gently using a suction-only setting (avoid a spinning beater bar). 
  
  
• Clean Gently: Apply the wool-safe cleaner using a soft-bristled brush or sponge. Work from the outer edges of the stain toward the center to avoid spreading it. Do not saturate the rug. 
  
  
• Rinse & Dry: Blot with clean water or a damp towel to remove all soapy residue. Dry the rug completely flat with good air circulation within 24 hours to prevent mold and mildew